A Complete Guide To Auckland Airport

Guide To Auckland Airport

Whether you have a layover, overnight sleepover or you are just quickly passing through, our Auckland Airport Guide is a great place to start planning your visit.  Here, you’ll find information on services and facilities available inside the airport – including details about airport lounges, WiFi, mobile charging points, lockers, 24-hour food options, nearby hotels, and everything in between.

What to Expect

Auckland Airport consists of two terminals: international and domestic. The terminals are connected by a free inter-terminal bus and a 500 m open-air walkway.  The airport itself has a good range of shops and restaurants, with 24-hour options located both airside and landside. There are also free showers in both the international and domestic terminals. Free WiFi is available to help pass the time.  For those looking for a little added comfort, there are first-class lounges – some of which also have showers – that economy class passengers can pay to access.   See Airport Lounges in the guide below for locations and access information.

Source — Sleepinginairports.net

Departure Area

After checking-in on the ground floor, passengers should go to the first floor. Passengers are advised to enter the departure area to complete Customs and emigration formalities and then move on to their departure gate lounge. Our airport maps will help guide you to the right place.

Customs and Emigration

To help us ensure processing flows smoothly for the benefit of all passengers, before reaching the Customs counter please have your boarding pass and passport ready. As of 5 November 2018, departure cards are no longer required.

Source — Aucklandairport.co.nz

The Restrictions

The number of powders, liquids, aerosols, and gels passengers can carry onboard international flights are restricted. The restrictions:

• apply only to carry-on luggage for international flights
• do not apply to domestic flights
• do not apply to checked luggage for international flights.

Liquids, aerosols, and gels

The restrictions limit the volume of liquids, aerosols, and gels carried by a single passenger on an international flight:

To individual containers of 100 ml or less. This restriction applies to the size of the container and not it's content.  If a container is larger than 100 ml and the content is less than 100 ml, the item will still be prohibited.

The total number of containers that are 100 ml or less must not exceed one volumetric litre.  Passengers should present all the liquids, aerosols, and gels in a single re-sealable 20 cm by 20 cm (one volumetric litre) plastic bag. Any excess will not be allowed onto the aircraft. 

Source — Aviation.govt.nz

Auckland International Airport Security

On-site security measures are regularly monitored and the airport continues to meet stringent security standards set by the Government.

Auckland Airport also has a New Zealand Police unit located on-site.

Passenger screening

All departing passengers are subject to security screening prior to boarding aircraft. Auckland Airport reminds passengers that sharp items, such as nail clippers, scissors, pocket knives and metal nail files, should not be packed in carry-on luggage. Please ensure any items of this kind are packed in your check luggage. Detection of these items at screening points will increase the wait time for passengers.

Please ensure you do not carry any inflammable liquids gasses or other dangerous goods with you or in your bags. Those items will also be removed by security staff when detected.

Laptop computers must be removed from bags at the security point and screened separately. Electronic equipment will not be damaged by x-ray screening.

Checked baggage is also subject to screening. Please contact your airline for further information about what can and cannot be taken on board, either in carry-on luggage or in your checked baggage.

Pick up/drop off

For security reasons, vehicles collecting or dropping off passengers at the front of the terminals must be attended AT ALL TIMES. Any vehicle left unattended will be subject to an immediate fine and may be towed. Attended vehicles can only remain in the pick/up drop/off area for a maximum of 1 minute. Find out about our parking options.

Unattended baggage

Baggage must never be left unattended in public areas. All such baggage will be treated as suspicious. All baggage should be clearly tagged with your contact details.

Security-related threats

Passengers and airport visitors are warned that all threats and comments made about carrying of weapons or explosives - whether intended as a joke or not - will be taken seriously and may result in refusal of carriage onto the flight and prosecution.

Medical

Passengers with medical conditions are advised to contact their airline in relation to the carriage of medical equipment through screening points and onboard their flight.

Source — Aucklandairport.co.nz

Auckland Airport Wi-Fi

Auckland Airport offers free Wi-Fi for 2 hours to all visitors which can be instantly extended to 3 hours when you join Strata Club. Your access increases as you progress through the tiers. Join now so you can get extended access for your next visit.

Instructions to connect:

• Ensure Wi-Fi is enabled on your computer or mobile device.
• Choose the "Auckland Airport" wireless network from the available choices
• When presented with the login page click "Get online" enter your details.
• A confirmation message will then display notifying you that your session has started

Source — Aucklandairport.co.nz

Sleeping in Auckland Airport

Whether your situation calls for a short nap or an overnight slumber, this sleep guide will give you the essential information needed to prepare you for sleeping in Auckland Airport.

Our guide is updated with the help of airport sleepers who tell us about their experiences at Auckland Airport. If you have a tip or photos to share, please take a moment to write a review to help us keep this sleep guide up-to-date!

Source — Sleepinginairports.net

If you need a hotel close to Auckland Airport

Even if you’re only staying a night (or shorter — Day Stays are also available), the Novotel Hotel Auckland Airport has so many perks you’ll want to stay for longer. The soundproofed rooms mean you’ll get a good night’s (or afternoon’s) kip.

Alternatively, you can quaff fine New Zealand wines at the bar or stroll out for a game of mini-golf. The hotel is located next to the airport with a car park and 24-hour reception, so you can get to your room no matter how jetlagged you are on your return journey.

Source — Skyscanner.com.au

Long White Cafe

Long White Café offers a selection of café favourites.

It’s a great place to wait while picking up passengers or to refresh after getting off a flight. Long White Café serves one of New Zealand’s favourite coffee brands – Atomic Coffee.

Long White Café also offers a range of grab 'n go drinks and easy to eat food from muffins, sandwiches to fruit salad for those waiting for their loved ones or to takeaway.

Source — Aucklandairport.co.nz

Airport Shopping Centre

Auckland Airport is New Zealand's gateway to the world. Each year more than ten million passengers pass through our international and domestic terminals. The Airport Shopping Centre offers excellent location, access, and parking. 

Located on the corner of George Bolt Memorial Drive (the main road access to the airport) and John Goulter Drive, the centre gives tenants maximum exposure and customers easy access. The centre is also visible and accessible from the eastern route to the airport. Ample customer parking is provided.

Source — Aucklandairport.co.nz